How to Fix Clair Obscur Expedition 33 Cutscenes Not Loading

Learn how to fix the cutscenes not loading in Clair Obscur Expedition 33. Follow our step-by-step solutions to enjoy uninterrupted gameplay.
It's definitely a mood killer when you're invested in the beautiful world and compelling narrative of Clair Obscur: Expedition 33, only to have crucial story-driving cutscenes fail to load. This frustrating issue, where cinematics freeze with just audio or display a red screen, can severely disrupt the immersive experience, leaving players stuck and unable to progress. While an official patch is still awaited, here are some community-suggested workarounds and tips that might help you overcome this problem and get back to enjoying the story.

Fix Clair Obscur Expedition 33 Cutscenes Not Loading

Many players have encountered the frustrating bug in Clair Obscur: Expedition 33 where cutscenes refuse to play correctly, either freezing with only the audio continuing or displaying a jarring red screen. This glitch significantly hinders the narrative flow, a major draw of the game. While the developers haven't released an official solution yet, the community has rallied together to suggest several potential fixes. Keep in mind that these are workarounds and may not be universally effective, but trying them could help you bypass the issue until a proper patch arrives.

Basic Troubleshooting Steps

Before delving into more technical fixes, it's always wise to cover the basics. Restarting your game is often the first and simplest solution to temporary glitches. Additionally, ensure you are running the game with administrative privileges. This can sometimes resolve permission-related issues that might interfere with game processes. Furthermore, it's crucial to verify that both Clair Obscur: Expedition 33 and your GPU drivers are completely up to date. Outdated drivers can frequently cause display and compatibility problems that might manifest as cutscene loading errors. Keeping everything current and running with the necessary permissions can surprisingly resolve a number of initial launch and rendering issues.

Installing Missing Media Codecs

One player who experienced the same cutscene issues (where audio andsubtitles continued to play) discovered that the root cause was missing Windows Media codecs. The solution is relatively straightforward:

Navigate to Windows Settings.

Click on Apps.

Select Optional Features.

Click on Add a feature.

Search for and install the Windows Media Feature Pack.

Once the installation is complete, restart your game and check if the cutscene playback problem has been resolved.

Clearing the Shader Cache

Another potential fix involves clearing your shader cache. This can help resolve certain visual glitches and rendering issues that might be affecting cutscene playback. Here's how to clear the shadercache on Steam:

Open Steam Settings.

Navigate to either Shader Pre-Caching or Steam Client (the exact name may vary depending on your Steam version).

Toggle the "Download Shader Cache" option off.

Wait for a few seconds.

Toggle the "Download Shader Cache" option back on.

This process effectively flushes the existing shader cache, allowing Steamto rebuild it, which can sometimes resolve cutscene loading problems.

Forcing DirectX 12

Some players have reported success by forcing the game to run with DirectX 12 using a specific launch command in Steam:

Open your Steam Library.

Right-click on Clair Obscur: Expedition 33 and select Properties.

In the General tab, find the Launch Options textbox.

Enter the command -d3d12 into the textbox.

Close the Properties window and launch the game.

After setting this launch option, try playing through the cutscenes again to see if the issue has been resolved.

Adjusting In-Game Graphics Settings

A simple tweak to your in-game graphics settings might also provide a solution. Try the following adjustments:

Open Clair Obscur: Expedition 33 and go to Settings.

Navigate to the Graphics menu.

Set DLSS to Quality.

Turn Chromatic Aberration off.

Turn Movie Noise off.

Set Shading to High instead of Ultra.

According to player reports, having shading set to Ultra and DLSS set to DLAA can sometimes lead to visual issues, so adjusting these specific settingsmight improve overall image clarity and potentially resolve cutsceneloading problems.

Reinstalling Windows

While a more drastic measure, one player reported that updating their Windows version through a clean installation completely resolved the cutscene issue.3 They were initially running an older build (Windows 10 version 1809),and after installing Windows 10 22H2, the problem disappeared. Thissuggests that older Windows builds might lack essential components orcompatibility updates necessary for proper cutscene playback in thegame. While this is a significant undertaking, it might be a last resort for persistent issues.

Hopefully, one of these community-suggested workarounds will help you overcome the cutscene loading issue in Clair Obscur: Expedition 33 so you can fullyimmerse yourself in its beautiful world and engaging narrative. Keep aneye out for any official patches from the developers that will hopefully provide a more permanent solution.

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