By
Lidia Rozo
2023-02-16 16:15:28

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When you update Battle.net, it may not recognize your account, or you may need to sign back in. Here's how to fix Battle.net after an update.


Overview of the “Not signed into profile after update” error in Battle.net


  • Checking Internet Connection
The very first step is to ensure your Internet connection is functioning. You can do this by running a quick test in your network settings to check if it is working or not. If it turns out to be the culprit, restarting your router or modem can help resolve any connection problems. 


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  • Server Issues
If your connection is functioning as it should, there may be server issues on Blizzard's end. To check if this is the case, you can visit Blizzard's official website or social media pages for any updates on server status. If the servers are down, wait until the problem has been resolved before attempting to log in again. It is possible that you may experience lag when playing, however. 

  • Restarting the App and PC
If the server issue isn't the cause of your problem, try restarting the app and/or your PC. Before launching the app after a restart, make sure it has been completely exited out of in the Task Manager. This can be done by pulling up the Task Manager and checking the list of running applications.

  • Contacting Blizzard Support
If none of these solutions work, contact Blizzard Support for further assistance. Provide as much detail about your situation as possible, and they can investigate what is going wrong. In the majority of cases, it will be tied to server difficulties, in which case the problem should fix itself after the server issues have been resolved.

If you're having difficulties signing back into your Battle.net account after an update, the first step is to check if your Internet connection is working. If not, restarting your router can help. If the connection is working, there may be server issues on Blizzard's end. Check the relevant resources to ascertain if this is the case. If it is, wait until the problem has been resolved and you may enter, albeit possibly with lag. If these solutions don't work, attempt restarting the app or PC. Before launching the app, confirm it has been fully exited in the Task Manager. If not, contact Blizzard Support. They can evaluate your situation and provide insight into the cause of these issues. In the majority of cases, it will be tied to server difficulties.


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