This video will show you how to fix Unable to Load Video: An Error
Occurred while Loading a Higher Quality Version of this Video. If you
are experiencing this loading issue with your videos, then this video is
for you.

Method 1. Check storage.

To do this go to Settings. Then tap on General

Tap on iPhone Storage. This screen will show you the used space on your
iPhone.

Ensure that your device has at least 2GB of free space. This page will
display a set of recommendations. These recommendations will help you
free space. You may also want to delete apps that you do not use.

Method 2. Restart your device

Simply restart your device to see if this can help you.

To do this, Press and hold the side button and volume up button together
until you see the power off slider. Drag the slider all the way to the
right. Wait for 30 seconds for your device to shut off fully.

Press and hold the side button until the Apple logo appears.

Method 3. Check your network connection.

If you are having connection problems, turn on Airplane Mode and wait
for 30 seconds and then turn it off. This is important because, if you
have iCloud Photos enabled, you may see this error message when your
iPhone connection could load the photo or video from iCloud.

Furthermore, if you are trying to load your photos videos over cellular,
please ensure that Use Cellular Data is on for the Photos app. You can
check this by going to Settings , then select Cellular, Cellular Data,
or tap Mobile Data and ensure that Photos is enabled.

Lastly, check to see if the “Optimize iPhone Storage” option is enabled
if you are using iCloud Photos.

Method 4. Update your device

Please ensure that your device has the latest version of iOS. You can
easily update your device by going to Settings , tap General , tap
Software Update. This will check for updates. And if there is an update
available, follow the onscreen instructions to update your device to the
latest version of the software.

Method 5. Update your device

Please ensure that your device has the latest version of iOS.

You can easily update your device by going to Settings. tap General. tap
Software Update. This will check for updates.

And if there is an update available, follow the onscreen instructions to
update your device to the latest version of the software.