How to Fix Roblox “There was a problem sending data, please reconnect”

By Angel Marquez | 2023-08-11 03:02:16
Learn quick and How to Fix Roblox “There was a problem sending data, please reconnect” in our step-by-step guide.

Roblox is a popular online gaming platform that allows users to create, share, and play games with friends. However, like any other software, it can sometimes encounter issues. One common problem faced by Roblox players is the "There was a problem sending data, please reconnect" error message. This error can be frustrating, but fortunately, there are several fixes that can help resolve it. In this blog post, we will explore three effective solutions to fix the Roblox "There was a problem sending data, please reconnect" issue.

Fix 1: Clear Roblox's cache files


  • 1. Open Google Chrome and click on the three dots located at the top right corner of the browser window.
  • 2. From the drop-down menu, select "Settings."
  • 3. Scroll down and click on "Advanced" to expand the settings options.
  • 4. Under the "Privacy and security" section, click on "Clear browsing data."
  • 5. In the pop-up window, select the "Cached images and files" checkbox and click on "Clear data."
  • 6. Additionally, you can delete the "Roblox" folder located in the "Temp" folder on your computer. To do this, press the Windows key + R, type "%temp%" (without quotes), and hit Enter. Locate the "Roblox" folder and delete it.
  • 7. Finally, try running Roblox as an administrator. Right-click on the Roblox shortcut or executable file, select "Run as administrator," and check if the issue persists.

Fix 2: Uninstall and reinstall Roblox

  • 1. Access the Control Panel on your Windows computer by pressing the Windows key + X and selecting "Control Panel" from the menu.
  • 2. In the Control Panel, click on "Programs" or "Programs and Features," depending on your Windows version.
  • 3. Locate Roblox in the list of installed programs, right-click on it, and select "Uninstall" or "Uninstall/Change."
  • 4. Follow the on-screen prompts to complete the uninstallation process.
  • 5. After uninstalling Roblox, visit the official Roblox website (www.roblox.com) and log in to your account.
  • 6. Once logged in, navigate to a game you want to play and click on the "Play" button. This will prompt the Roblox installer to download.
  • 7. Run the installer and follow the instructions to reinstall Roblox.

Fix 3: Download Roblox from the Microsoft Store


  • 1. Access the Control Panel on your Windows computer by pressing the Windows key + X and selecting "Control Panel" from the menu.
  • 2. In the Control Panel, click on "Programs" or "Programs and Features."
  • 3. Locate Roblox in the list of installed programs, right-click on it, and select "Uninstall" or "Uninstall/Change."
  • 4. Follow the on-screen prompts to complete the uninstallation process.
  • 5. After uninstalling Roblox, open the Microsoft Store on your computer.
  • 6. Search for "Roblox" in the search bar and select the official Roblox app from the search results.
  • 7. Click on the "Install" button to download and install Roblox from the Microsoft Store.
  • 8. Launch the Microsoft Store version of Roblox and try playing a game to see if the error persists.


Experiencing the "There was a problem sending data, please reconnect" error in Roblox can be frustrating, but luckily, there are effective solutions to fix it. By clearing Roblox's cache files, uninstalling and reinstalling the game, or downloading it from the Microsoft Store, you can resolve this issue and get back to enjoying your favorite Roblox games. Try these fixes and let us know in the comments if they helped you overcome the error. Happy gaming!
Tags: online game, virtual world, multiplayer game, gaming platform, user-generated content, avatar customization, virtual eco
Platform(s): Windows PC, macOS, iOS, Android, Xbox One
Genre(s): Game creation system, massively multiplayer online
Developer(s): Roblox Corporation
Publisher(s): Roblox Corporation
Engine: OGRE 3D
Mode: Multiplayer
Age rating (PEGI): 7+
Video preview



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