How to Fix PUBG Error Could Not Connect

By Angel Marquez | 2023-05-30 03:12:53

Our guide shows you How to Fix PUBG Error Could Not Connect and improve your overall gameplay experience.

PlayerUnknown's Battlegrounds, or PUBG, is one of the most popular online battle royale games in the market today. However, as with any online game, it is not immune to errors and connectivity issues. One of the most common errors that PUBG players encounter is the "Could Not Connect" error. This error prevents players from connecting to the game servers, making it impossible to play the game. In this guide, we will go over the steps you can take to fix the PUBG error Could Not Connect.

Check PUBG Game Servers

The first thing you should do when encountering the Could Not Connect error is to check the status of the PUBG game servers. The server status can be checked using the official PUBG website or third-party applications such as DownDetector. If the servers are down or experiencing issues, you will need to wait until they are back up and running before you can connect to the game.

If the servers are up and running, but you are still encountering the error, you can try the following steps:

1. Exit the game and restart your computer.
2. Check your internet connection and make sure it is stable.
3. Clear the cache and data of the PUBG game.
4. Verify the integrity of the game files through Steam.

Test Your Network Connection

If the game servers are up and running, but you are still encountering the error, the issue might be with your network connection. To test your network connection, follow these steps:

1. Restart your router and modem.
2. Check your network settings and make sure they are correct.
3. Run a network diagnostic test to determine if there are any network issues.
4. Disable any VPN or proxy services you may be using.

Exclude PUBG Install Directory in Antivirus

Antivirus software can sometimes interfere with PUBG and cause the Could Not Connect error. To fix this issue, you can exclude the PUBG install directory from antivirus scans. Here's how to do it:

1. Open your antivirus software.
2. Go to the settings menu.
3. Look for the exclusion or whitelist option.
4. Add the PUBG install directory to the exclusion list.

Close Network Heavy Programs

Network-heavy programs such as torrent clients and download managers can cause issues with PUBG and lead to the Could Not Connect error. To fix this issue, close any network-heavy programs you may have running in the background before launching the game.

Contact PUBG Support

If you have tried all the above steps and are still encountering the error, you can contact PUBG support for further assistance. When contacting support, be sure to provide the following information:

1. Your account information
2. The platform you are playing on (PC, Xbox, or PlayStation)
3. The error message you are receiving
4. Any steps you have taken to try and fix the issue

The PUBG error Could Not Connect can be frustrating and prevent you from enjoying the game. However, by following the steps we have outlined above, you should be able to fix the issue and get back to playing PUBG in no time. Remember to always check the status of the game servers, test your network connection, exclude the PUBG install directory from antivirus scans, close any network-heavy programs, and contact PUBG support if needed.

Platform(s): PC, Android, iOS, Xbox One, PS4

Genre(s): Battle royale, Shooter

Developer(s): PUBG Corporation

Publisher(s): PUBG Corporation, Xbox Game Studios, Tencent Games, Humble Store

Engine: Unreal Engine 4

Release date: December 20, 2017

Mode: Multiplayer

Age rating (PEGI): 16+

▶

Other Articles Related

All Venom Horse locations in PUBG Mobile Venom
Today we bring you an explanatory guide on All Venom Horse locations in PUBG Mobile Venom.
How to get Hovercraft in PUBG Mobile
Today we bring you an explanatory guide on How to get Hovercraft in PUBG Mobile with precise details.
How to get Galadria X-suit in PUBG Mobile
Today we bring you an explanatory guide with everything you need to know about How to get Galadria X-suit in PUBG Mobile.
How to unlock Lamborghini Aventador SVJ in PUBG Mobile?
We welcome you to our guide on How to unlock Lamborghini Aventador SVJ in PUBG Mobile? Accurately.
How to get Inferno Fiend set in PUBG Mobile
Today we bring you an explanatory guide on How to get Inferno Fiend set in PUBG Mobile.
How to get Seadrake Champion set in PUBG Mobile
We've put together an explanatory guide to tell you how to get Seadrake Champion set in PUBG Mobile.
How to find the Vikendi Security Room Key in PUBG
Welcome to our explanatory guide on How to find the Vikendi Security Room Key in PUBG with precise details.
Does No Rest for the Wicked have multiplayer
Discover in this guide precise details about Does No Rest for the Wicked have multiplayer.
How to find Taego Secret Rooms in PUBG
Discover How to find Taego Secret Rooms in PUBG. Uncover hidden treasures and gain a competitive edge in the game.
How to Get All Dragon Ball Skins in PUBG Mobile
How to Get All Dragon Ball Skins in PUBG Mobile with our easy guide! Learn all the tips.
best QQ9 loadout in COD Mobile season 4
We've got the inside scoop on best QQ9 loadout in COD Mobile season 4 that will give you the edge you need to dominate the competition.
How to Fix Steam Error Code 101
Check out our guide on How to Fix Steam Error Code 101 and get back to your favorite games.
How To Edit WhatsApp Message After Sending on Android and iPhone
Learn How To Edit WhatsApp Message After Sending on Android and iPhone with this simple guide. Never worry about typos or errors again.
Where to use the Lieutenant’s Briefcase key in Call of Duty DMZ
Our guide will show you exactly Where to use the Lieutenant’s Briefcase key in Call of Duty DMZ.
How to Fix System Shock Crashing
Our guide on 'How to Fix System Shock Crashing' can help! Learn how to troubleshoot