By
Lidia Rozo
2022-05-31 22:22:13

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Today we bring a Disney Plus guide where we will tell you how to fix error code 42, let's see.

What is error code 42 in Disney Plus?


This is an error that usually shows us this message, “We are sorry; we're having trouble connecting you to the service. Please check that you are still connected to the Internet and try again (Error code 42)”, in addition, knowing how to solve error code 42 makes it necessary to understand that the failure does not usually occur in a single device, so it is not relevant as a problem. Content is being streamed.

It is necessary to know how to solve error code 42 because when it is displayed it can become somewhat frustrating, luckily for us this error usually has a solution, which allows us to continue enjoying Disney Plus normally, this taking into account that this failure is usually an occasional failure and that it becomes necessary to take care of trying to reopen what we are trying to do.

How to fix error code 42 in Disney Plus?


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Reset or restart: sometimes it is necessary to apply a restart in case of transmitting in Disney Plus, this applies to the device that we are using because it usually allows temporary files that are responsible for preventing the application can work correctly, the router can also be reset and this is usually related to the internet connection, in this chaos we must take care of turning off the router for a few seconds before turning it on again and that's it.

Check the router: this is another of the actions to be carried out to know how to solve error code 42 and in this case it is necessary to apply more than one option:

  • Update the firmware of the router, this allows us, apart from avoiding the failure, to ensure that we have optimal performance.
  • Check if there is an ISP that may have a problem related to the terms of internet supply, this allows us to know if we have a limited connection.
  • It is possible to verify by trying the alternative internet connection, such is the case of a data connection access.

In this sense, knowing how to fix error code 42 offers us the possibility of applying a couple of fixes and thus continue enjoying Disney Plus.