How to Fix Face Scan Not Working in NBA 2K23

With our help, you will see that knowing how to fix face scan not working in NBA 2K23 is easier than you thought.

What to know about face scan not working in NBA 2K23?

Through an interesting feature, it is possible for us to place our face on MyPlayer and MyCareer, achieving something with more personality, having our face present together with the different players of the game, this is something simple to do through facial scanning, only that lately there has been a problematic situation with the operation of this option, which does not work or is not detected, in such a way that looking to know How to fix face scan not working in NBA 2K23 it is necessary that we pay our attention to the following content, let's see.

How to fix face scan not working in NBA 2K23?

Now we have about How to fix face scan not working in NBA 2K23 that before we must consider what to do for the use of the scan and these are the steps to follow:
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Now we have about How to fix face scan not working in NBA 2K23 that before we must consider what to do for the use of the scan and these are the steps to follow:

• First: we will download the MyNBA2K23 application, which through our mobile device will make it possible to interact with the game, available on Android and iOS, if we have any problem we must contact support.
• Second: you have to link said application with the system where we play through the game account.
• Third: we will start the scan by pressing the corresponding button.
• Fourth: we must remove the accessories that we have, with this we will have adequate lighting, as for How to fix facial scanning does not work in NBA 2K23, it is appropriate to have natural light, with uniform lighting of our face to avoid shadows.
• Fifth: we will place our face in the oval of the camera screen, looking directly at it when necessary, with this our face will be captured from different angles, it is important not to move us and neither does the device.
• Sixth: with the application 13 angles of our face are obtained, we will see a green marked when doing it correctly, with all the angles ready we will be warned by a sound, going on to load the scan or do it again.
• Seventh: we will go to the game to give the option to scan our face, we will look for the scan data, resulting in the loading of the scans to the game, building our player with our image.
• Eighth: regarding How to fix facial scanning not working in NBA 2K23 we will see that when we reach 100 percent we enter the avatar, we can edit our face and with that the process is ready.

The problem occurs when we use the application on the PS4 or PS5 console, when we are going to load the image from the application, it may be the situation on the console, therefore, regarding How to fix facial scanning does not work in NBA 2K23 it is necessary to see the servers or update the software in case there are pending updates, in which case we can use the following indications:

• A different phone: it has been seen that with a change of mobile, the application would work correctly.
• The phone software: regardless of whether we are on Android or iOS, we can be in the situation that it does not work with the console, so we will change between the types of devices, if we use Android we will use iOS, or on the contrary, whatever it allows to upload the scan image.
• Change of network: despite having a correct internet connection, we can go from mobile access or connect our console or PC with an internet cable.
• Delete Save Data: May need to start from scratch, this can help in loading the image.

It is also possible that we will not be able to log in to the application, so as for How to fix facial scanning not working in NBA 2K23, we have to wait until we get it, then we continue to see a question mark, in case If we do not achieve this, we must review the application, which must be authorized for mobile platforms, because otherwise it does not work correctly, then we will have to reinstall or contact customer service to solve this situation. .


It is evident that knowing how to fix facial scanning not working in NBA 2K23 allows us to return again to the fun that this new game presents.