How To Fix Custom Matchmaking Error in Fortnite

By Daniel Hidalgo | 2024-01-15 10:15:41
Learn how to solve the custom matchmaking error in Fortnite with our step-by-step guide. Get back to playing in no time!
Hey there, Fortnite fans! We know how frustrating it can be to encounter the Custom Matchmaking Error while trying to immerse yourself in the exciting world of Fortnite. But fear not, because we're here to provide you with a comprehensive guide to troubleshoot and resolve the Custom Matchmaking Error in Fortnite. In this guide, we'll walk you through some simple yet effective steps to get you back to enjoying seamless gameplay in no time.

Section 1: Clearing the Matchmaking Key

The matchmaking key is a crucial component in custom matchmaking, but it can sometimes lead to errors if not properly cleared. Clearing the matchmaking key is an effective way to address the Custom Matchmaking Error and get back to playing without any hindrances.
To clear the matchmaking key, follow these simple steps:1. Navigate to the "Custom Options" in the game's settings.2. Locate the "Matchmaking Key" option and select it.3. Clear the existing matchmaking key and confirm the action.
By clearing the matchmaking key, you're essentially resetting the custom matchmaking settings, which can often resolve any associated errors.

Section 2: Setting the Correct Matchmaking Region


Setting the correct matchmaking region is crucial for ensuring smooth gameplay and minimizing connectivity issues. Choosing the appropriate region can significantly impact your gaming experience and help mitigate the occurrence of the Custom Matchmaking Error.


To set the correct matchmaking region or troubleshoot region-related issues, follow these instructions:

1. Access the game's settings and navigate to the "Matchmaking Region" option.

2. Select the region that is closest to your physical location to minimize latency and potential connection problems.

3. If you're experiencing issues with a specific region, try selecting an alternate region to see if it resolves the error.


By setting the correct matchmaking region, you can optimize your connection to the game servers and reduce the likelihood of encountering matchmaking errors.


Section 3: Restarting the Game

Sometimes, simple technical glitches can lead to the Custom Matchmaking Error. In such cases, restarting the game can effectively clear temporary issues and restore smooth functionality.


To restart the game on different platforms, follow these friendly instructions:

- For PC: Close the game completely and relaunch it from the Epic Games Launcher.

- For Console (PlayStation, Xbox): Navigate to the game's menu, select "Close Application," and relaunch the game.

- For Mobile: Close the app entirely, then reopen it from your device's home screen.


By restarting the game, you're essentially refreshing the game's state and clearing any temporary hiccups that may be causing the Custom Matchmaking Error.


Section 4: Verifying Fortnite Game Files

In some cases, corrupted or missing game files can lead to matchmaking errors and other gameplay issues. Verifying the game files can help identify and resolve any underlying issues with the game's installation.


To verify Fortnite game files based on your specific device, follow these device-specific instructions:

- For PC: Open the Epic Games Launcher, navigate to the Library section, click on the gear icon next to Fortnite, and select "Verify."

- For Console (PlayStation, Xbox): Access the game's settings or options menu, then look for the "Verify Game Files" or similar option to initiate the verification process.

- For Mobile: Depending on your device, you may need to uninstall and reinstall the game to ensure a clean and complete installation.


By verifying the game files, you can ensure that your game installation is free from any corrupt or missing files, thereby minimizing the likelihood of encountering the Custom Matchmaking Error.


By following these friendly and comprehensive steps, you'll be well-equipped to troubleshoot and resolve the Custom Matchmaking Error in Fortnite. Remember, if you're still encountering issues after trying these methods, don't hesitate to reach out for further assistance based on your specific device. We're committed to ensuring that you can enjoy seamless and uninterrupted gameplay in the world of Fortnite. Happy gaming!

Tags: Battle Royale, Fortnite Skins, V-Bucks, Fortnite Challenges, Fortnite Events, Fortnite Map, Fortnite Weapons, Fortnite S
Platform(s): Microsoft Windows PC, macOS,​ PlayStation 4 PS4, Xbox One, Nintendo Switch, PlayStation 5 PS5, Xbox Series X|S Android, iOS
Genre(s): Survival, battle royale, sandbox
Developer(s): Epic Games
Publisher(s): Epic Games
Engine: Unreal Engine 5
Release date: July 25, 2017
Mode: Co-op, multiplayer
Age rating (PEGI): 12+



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