Disney Plus: How To Fix Error 1028 - Ultimate Guide

If you've been wondering with Disney Plus how to fix error 1028, you're in the right place, where we've got you covered.

What is error 1028 in Disney Plus all about?

This is an error code that mostly affects LG and Samsung Smart TV users, who are unable to open the application, preventing them from accessing the service's content. It may be a software problem between the application and the Smart TV platform on which it is installed. Fortunately here we will tell you how to fix error 1028, so read on.

How to fix error 1028 in Disney Plus?

If you are wondering how to fix error 1028 in Disney Plus, we have several solutions, so we recommend you to try them one by one until you find the right one for you.

The first thing to do if you are wondering how to fix error 1028 is basic, restart your Smart TV and restart its Disney Plus application and when you restart your TV we recommend you leave it unplugged for at least 5 minutes.

It is important that both your SmartTV and your Disney + are updated.
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If necessary, uninstall the Disney app and unplug your TV for a few minutes.

If you still can't fix the error, we recommend restarting your Smart Hub, as long as you have all your login information, as this will log you out of all apps.

If your TV is LG, you will need to press the Smart button on your remote control > then click on the gear icon on the top right > go to General > select reset to initial settings.

If your TV is a Samsung TV, you will need to press the Home button on your remote control > go to Settings > select Reset Smart Hub > enter your TV's PIN to reset your Smart Hub.

After restarting it, you will have to reinstall the Disney + app. But if at this point you still fail to fix the problem, you will have to contact Disney + customer service for direct assistance.